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OUR COMMITMENT TO QUALITY IS OUR
TRADEMARK
Terms
Terms are
based on
good standing J.B.T ratings.
China Pearl reserves the
right to establish credit line based upon accounts prior credit
history.
All other accounts are C.O.D or prepayment only.
Delivery
All orders are shipped
via FedEx 2nd Day Insured unless otherwise specified.
We will not ship merchandise to past due accounts.
Return Policy
Returns must be
pre-authorized. Contact China Pearl for a Return Authorization (RA)
number.
All returns must have the
following information in order for the return to be processed:
- Account number, and
billing (account) name.
- Copy of invoice for
which merchandise was purchased.
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Reason for return, i.e.:
factory defect, etc.
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Return authorization
number must be on the outside of box.
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Returns 7 days from
invoice date will be credited in full (must have CPI RA#)
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Returns after 7 days
from invoice date will be charged a 15% restocking fee (must
have CPI RA#)
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Failure to follow these
procedures will render any claim of this nature null and void.
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To obtain an RA#, please
contact (818) 249-9888 extension
202
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Failure to have
authorization number on outside of box will result in package
being refused and sent back to customer.
General
All prices are triple keystone and
are subject to change without notice.
All gold contents are
either 14K or 18K gold. We reserve the right to correct any
errors, or discontinue any item.
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